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Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via GLS or DHL or RABEN with tracking. Whichever shipment choice you make, we will provide you with a link to track your package online. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 

Boxes are amply sized and your items are well-protected.

Regarding deliveries on wooden pallet. Before ordering please provide us with your full address. We will get back to you with an exact cost of delivery door to door.


Stated price includes cost of packaging and pallet.  We have extensively negotiated freight costs to reduce extraneous costs to the customer.